Frequently Asked Questions
Everything you need to know about bringing Briggs quality into your home.
How long will it take for my furniture to be delivered?
Standard shipping for in-stock items typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for scheduling and transit.
What is the Briggs return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
Are your wood products sustainably sourced?
Yes, at Briggs, we prioritize sustainability. All our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal environmental footprint.
Do you offer fabric samples for upholstered items?
Absolutely. You can order up to five fabric swatches for free through our 'Swatch Request' page to ensure the color and texture perfectly match your living space before you buy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.
How do I track my freight shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's portal. For freight items, the carrier will call you to schedule a specific delivery window.